What’s your story? #blog

Ivona: Mum's testimonial about bmoneywize game

When last did you check…?

It’s easy to tell people what to do and not do same isn’t it?

Well I’d never.

On the day in question, I was trying to make an online payment but it would not go through. The bank app needed verification through the security device.

Being a bank our family was loyal to, I decided to borrow another security device thinking this would do the trick when I was promptly told it had become blocked.

Why?

So I tried another exciting idea. I would go to a service till to get cash out instead of an online transaction.

The error message in red was so embarrassing that I felt not only for myself but nearby potential onlookers… it asked me to contact card issuer. Normally, surely that usually meant there were insufficient funds? Not so thus time, I assure you because the online screen proved otherwise.

What next!?

A little flustered, I marched to a quiet place where I could call the bank. Surely they would set things straight.

The calm bank phone support person asked what the trouble was. Trying to sound like the bank was at fault, i explained my dissatisfaction with the service I had received. He then asked me what the 4 digits for the bank card 💳 were. When he heard my response, he said they did not register in the system.

What?

He then asked me what the expiry date was. Imagine my shock when I read 2015!

I was so embarrassed 😩 that I was driven to apologise profusely for my impatience.

Pause: when was the last time you checked your bank cards?


Want previous stories in print?: see here

Published by arinolaa

Mum, Singer, Writer, Entrepreneur Author page: http://www.amazon.com/author/arinola

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